PixelFlip support

PixelFlip is made by one person. If something's wrong, you'll be talking to the person who built it.

Get in touch

Email is the fastest way to reach us:

You'll get a reply within two business days.

What to include

A few details make problems much quicker to fix:

  • Your iPhone model and iOS version (Settings > General > About).
  • Which part of the game you were in: Pinball, Breakout, Hurdle, or somewhere else.
  • What you expected to happen, and what happened instead.
  • A screenshot or screen recording, if you can get one.

Restoring your purchase

The Full Unlock is a one-time purchase tied to your Apple Account. If you reinstall PixelFlip or move to a new iPhone, tap Restore Purchases in the app while signed in with the same Apple Account you bought it with. You won't be charged again.

Refunds

All payments are handled by Apple, so refunds are too. Request one at reportaproblem.apple.com.

Game Center

Game Center is optional. PixelFlip plays the same whether you're signed in or not. To record achievements and leaderboard scores, sign in under Settings > Game Center on your iPhone, then reopen the game.

Saves and high scores

Your saved games and the high score table live only on your iPhone. They aren't synced to other devices, and deleting the app deletes them. Game Center achievements and leaderboard scores are kept by Apple and aren't affected.

Hidden games

We'll help with almost anything. Finding the hidden games isn't one of them.

Privacy

PixelFlip doesn't collect your data. The details are in the privacy policy.